Compliance and SLAgreement

Enterprise-grade hosting built for performance, resilience and global scale.

Security, Compliance & Data Residency

Compliance & Governance — Secure, contract-backed hosting engineered for organizations requiring strict regulatory alignment, operational continuity, and a 99.99% SLA. Our infrastructure supports EU Data Residency, SOC 2 Type II standards, and GDPR mandates. We provide a "Safety-by-Design" framework fully aligned with the EU AI Act (Regulation 2024/1689), ensuring ethical algorithmic transparency and audited data lineage for all AI-integrated deployments. Infrastructure hosted within Europe, engineered to meet the operational and regulatory expectations of Global businesses.

Compliance & Data Governance

Sensitive Data Residency

We operate a Client-Sovereign Data Model. All sensitive records remain hosted within your secure environment. We provide the gateway, not the storage.

Connection to Your Databases

Utilizing secure API Handshakes and TLS 1.3 encryption, we maintain a strict "Zero-Knowledge" footprint on our end.

Data Transit Protection

We enforce the latest security protocols to ensure the "bridge" between your servers and the user is fully hardened against interception.

Backups Responsibility

While we maintain interface availability, your internal retention policies remain the authoritative source of truth for core data.

Documentation, risk assessment materials, and contractual terms are available upon request.

Request Security Documentation

Supporting regulated organisations across the Globe, including the EU, UK, and Overseas Territories.

Service Level Agreement

99.99% Uptime Commitment Measured permanently and defined within contractual service terms.
24/7 Monitoring Automated infrastructure and availability monitoring at the edge.
Incident Response Documented procedures with defined escalation paths and priority handling.
Backup Retention Scheduled encrypted snapshots with defined recovery point objectives.

Data Sovereignty & Integration

Where is our sensitive data physically hosted?

We operate a Client-Sovereign Data Model. While your high-performance web interface is deployed on our optimized edge infrastructure, all sensitive records—including customer profiles and payment data—remain hosted within your own specific secure environment. We do not store your core business data on our local servers; we simply provide the secure gateway to access it.

How do you connect to our internal databases?

We utilize secure API Handshakes and encrypted Server-to-Server communication. By using restricted IP whitelisting and scoped Access Tokens, we ensure that our front-end only requests the specific data points needed for the user's current session, maintaining a strict "Zero-Knowledge" footprint on our end.

How is data protected during transit?

Even though the data lives on your servers, the "bridge" between us is fully hardened. We enforce TLS 1.3 (the highest current standard) for all data in transit. This ensures that as data moves from your database to the user's browser, it is encrypted against intercept or "man-in-the-middle" attacks.

Who is responsible for backups?

Since the primary databases are hosted on your infrastructure, your internal Data Retention & Backup policies remain the authoritative source of truth. However, for the front-end assets and configurations we manage, we maintain a 3-2-1 backup protocol with daily snapshots to ensure 99.9% availability of the interface.

How do you ensure compliance with the EU AI Act?

We adhere to a "Safety-by-Design" framework. For all integrated AI components—such as automated data processing or customer interface logic—we conduct rigorous Fundamental Rights Impact Assessments (FRIA). Our deployments are strictly mapped to the Act’s risk-based categories, ensuring that any "High-Risk" or "Limited-Risk" systems include the required human oversight, transparency logs, and technical documentation mandated by EU 2024/1689.

Submit Your Deployment Requirements

Send your Project URL or Technical Brief to info@hostingwebspace.com. Please include your current Optimization reports, website drafts, and architectural documentation. Our engineering team will conduct a preliminary assessment and respond with a strategic integration plan.

Consult with our Infrastructure Experts

To begin your deployment, provide your Site URL and technical specifications. We invite you to share your optimization reports and documentation so we can tailor our services to your architecture. We aim to provide an initial implementation strategy and scope framing within 4 business hours of receipt. Complexity-based technical audits (for extensive documentation) will be scheduled immediately following this initial review.